Bilingual Customer Service Representative
$17/hour
Apply now (opens in a new tab)Bilingual Customer Service Representative
L3
$17/hour
Occupations
Customer Service RepresentativesReceptionists and Information ClerksInterviewers, Except Eligibility and LoanIndustries
Telemarketing Bureaus and Other Contact CentersOther Support Activities for Road TransportationTranslation and Interpretation Services- $17.00 per hour + performance-based incentives
- Paid, instructor-led training
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO) & Holiday Pay
- 401(k), HSA & FSA Plans
- Career growth and advancement opportunities
- Supportive team environment with ongoing coaching
- As a Bilingual Customer Service Representative, you'll help customers by phone, answer questions, resolve issues, and deliver excellent service in both English and Spanish. Handle inbound customer calls in English and Spanish
- Assist customers with questions and account-related concerns
- Navigate computer systems while speaking with customers
- Accurately document customer interactions
- Provide friendly, professional service—even in challenging situations
- Meet daily performance and quality goals
- Fluent in English AND Spanish (speaking, reading, and writing)
- High school diploma or GED
- At least 6 months of customer service experience
- Comfortable using computers and multitasking
- Strong communication and problem-solving skills
- Reliable, punctual, and ready to learn
- Call center experience is a plus, but NOT required!
- Training & Schedule
- Training begins November 30! Three weeks of full-time, instructor-led training
- Monday–Friday, 10:00 AM–6:30 PM
- Excellent attendance and punctuality are essential
- Must be available for assigned shifts based on business needs, including Saturdays
- This is a high-volume contact center with structured schedules and performance expectations
Level
JuniorL3
Salary
$17/hour
Location
Tamarac, FL
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago
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