Production Support - Loan IQ

Job Description: The ideal candidate will demonstrate: • Strong Loan IQ functional expertise. (Syndicated, Member, and Bilat Structures) • Exceptional investigative and problem-solving skills. • Ability to independently research issues and identify solutions. • Strong customer focus and sense of ownership. • Ability to manage multiple priorities in a fast-paced production environment. • Effective communication with both business and technical stakeholders. • Proactive identification of operational risks and process improvement opportunities. • Ability to quickly learn new functionality and support evolving business needs.