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Client Service Associate

L5

bill good marketingLumberton, NCyesterday

$62,000 per year

Occupations

Personal Financial AdvisorsSecurities, Commodities, and Financial Services Sales AgentsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industries

Portfolio Management and Investment AdviceMiscellaneous Financial Investment ActivitiesInvestment Banking and Securities Intermediation
Client Service Associate | Independent Financial Advisory Firm | Lumberton, NCWe’ve been in business since 1990. Our clients don’t leave and neither does our team. We’re looking for someone who wants a stable, long-term role at an established firm and is ready to be the person the whole office counts on to keep things running. We’re looking for someone to own the service side of the practice. If you’re experienced in financial services, you’re good with clients, and you want a role where you’re trusted to handle things without someone looking over your shoulder every step of the way, we’d love to talk.
What You’ll Do:
  • Prepare meeting agendas and coordinate the morning workflow
  • Process client paperwork from start to finish, following up on anything that needs to be corrected or resubmitted before it goes through
  • Handle client calls, answer questions about accounts and statements, and manage scheduling across the team
  • Execute trades in-house when the advisor and senior associate are unavailable
  • Keep the client relationship calendar running: birthday letters, monthly mailings, and the touches that make clients feel genuinely known
  • Maintain accurate CRM records so nothing slips through
  • Requirements What We’re Looking ForMust-haves:
  • Series 7 license, active or recently lapsed (we’ll support the reinstatement process)
  • Financial services experience. You already know how an advisory office works.
  • A self-starter mentality. You find answers before you ask for them and you’re not afraid of the phone.
  • Punctual, organized, and dependable
Nice to have:
  • Broker-dealer platform experience
  • High emotional intelligence. Our clients go through major life events, and this role is often the first call they make when they do.
  • Familiarity with eMoney, Morningstar Advisor Workstation, or Altitude CRMBenefits What You GetSalary: $62,000 to $75,000 Performance bonus tied to firm production 401(k) with a 4% guaranteed employer match
  • Healthcare reimbursementPTOAll market holidays off
Hours: 9 to 5 Monday through Thursday; 9 to 4 on Fridays
In-office, Lumberton, NCWhere This Can GoOur senior associate has been with this firm for over 35 years. As she moves toward retirement, the person in this seat grows with the role, taking on more responsibility over time and eventually stepping into a Senior Service Advisor title. This is a long-term seat for someone who wants to build something.
How to Apply: Send your resume and a brief note about your background in financial services and what draws you to a service-focused role. Applications without both will not be reviewed.
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Apply now (opens in a new tab)

Level

SeniorL5

Salary

$62,000 per year

Location

Lumberton, NC

Occupation

Personal Financial Advisors

Industry

Portfolio Management and Investment Advice

Posted

yesterday

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