Solutions Delivery Specialist - FinTech AI Support

Zocks Communications, Inc. is seeking a Solutions Delivery support specialist in a hybrid Denver-first role. You will troubleshoot complex issues across video, phone, chat, and email, while actively teaching users to uncover platform value. You will channel deep user insights back to product and engineering to shape future development, ensuring clear and empathetic communication throughout. The role emphasizes data privacy, regulatory awareness, and a customer-first mindset in a fast-growing