Customer Service Engineer

Customer Service Engineer Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses. Key Details: Coordinate/support repairs and services of capital equipment valued in the multi-millions of dollars Execute expertise on equipment and maintain vendor relationships Spearhead equipment rebuild/refurbishment activities for clients Work hand-in-hand with Strategic Account ManagersUSE SAP to manage projects, materials, parts and more Support global Customer Service teams Support Business Development and Sales teams Leading or supporting capital equipment upgrade projects Handle warranty processing