Chief Operating Officer

Responsibilities: Partner with the Managing Partners to develop and execute the firm’s strategic vision, operational initiatives, and long‑term growth objectives. Oversee all non‑legal business operations, including Human Resources, Finance, Marketing, IT, Client Services, Facilities, and Administrative functions. Lead the firm’s AI and technology strategy by identifying, implementing, and optimizing legal technology, automation, and artificial intelligence solutions. Develop scalable operational systems, policies, and processes that improve efficiency, accountability, and profitability. Oversee financial planning, budgeting, operational metrics, and performance reporting to support sound business decisions. Enhance the client experience by improving operational workflows, communication, and service delivery. Develop and monitor key performance indicators (KPIs), dashboards, and data analytics to measure organizational performance and drive continuous improvement. Evaluate business opportunities, technology investments, vendor relationships, and operational risks to support the firm’s long‑term success. Champion organizational change initiatives and position the firm as a leader in modern legal operations and innovation.

Education: Bachelor’s Degree in Business Administration, Finance, Operations, Management, or related field required.

Experience: MBA, JD, or other advanced degree strongly preferred. Minimum of 10 years of progressive leadership experience in operations, business management, or executive leadership. Minimum of 5 years leading multiple departments or business units; experience within a law firm or professional services organization strongly preferred. Proven experience managing organizational growth and operational transformation, and leading an organizational change initiative. Compensation $160,000 - $200,000 per year.