Operations Manager

What We’re Looking For: Savills is hiring an Operations Manager to lead the day-to-day business operations of our Charlotte, Raleigh, and Nashville offices. This is a hands-on leadership role covering human resources, accounting, and facilities management for all three offices — including staff hiring and supervision, payroll and benefits administration, accounts payable and receivable, commission billing, annual budgeting, lease and vendor management, and office facilities. The role is based in Charlotte, NC with in-office presence four days a week and also oversees the operations for the Raleigh and Nashville offices remotely, including monthly in-person visits to Raleigh. You will report into our Director of Human Resources in our New York office and work closely with Savills corporate departments on finance, HR, legal, and other business functions. This is a role with real ownership and real impact. You'll be the person who sets the operating rhythm for three offices — not just executing tasks that are handed to you, but identifying what needs attention, solving problems directly, and keeping leadership informed on the things that matter. The ideal candidate has significant experience working with C-Level executives, and producers within an organization as well as operations, HR, or administrative functions in a fast-paced, deadline-driven environment. You should be comfortable managing budgets, people, and relationships at the same time. Experience supporting or working alongside partners, producers, or executives — as a Chief of Staff, senior executive assistant, or operations leader — is a strong background for this role. Savills is one of the world's leading commercial real estate services firms with annual revenues north of $2 Billion, approximately 45,000 employees located in over 300 offices worldwide. Find your place to thrive No matter your role, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. What You’ll Own People Full lifecycle for administrative staff — hire, train, and develop them into stronger performers, with the coaching and feedback that helps them grow along the way. Onboarding and offboarding, start to finish, including all the paperwork that keeps things running smoothly behind the scenes. Performance reviews, comp conversations, and benefits enrollment. Biweekly payroll and PTO reconciliation — clean, on time, every time. Accounting AP, AR, and collections across three offices, plus broker commission billing and approvals. The annual regional budget, actively maintained and refined each quarter to keep it a living, useful tool. Transaction expense account reconciliation and expense report review. Quarterly revenue projections and ad-hoc reporting with the Region Lead. Office Management Landlord relations, lease logistics, parking, and building operations for all three offices. Vendor contracts, equipment purchasing, and office moves or expansions. Keeping Raleigh and Nashville genuinely connected – building real relationships across offices, just not managing from a distance. Everything Else The connective tissue between these offices and Savills corporate — finance, legal, HR, marketing, IT (including broker licensing and compliance with respective State licensing laws).Special projects and events across the region, as they come up.