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Client Support Associate- Call Center Support

L2

jackson hewittSalem, OHtoday

Occupations

Customer Service RepresentativesTax PreparersOffice Clerks, General

Industries

Telemarketing Bureaus and Other Contact CentersTax Preparation ServicesOffice Administrative Services
Seasonal Client Support Associate Join our team as a Seasonal Client Support Associate and be the friendly face and voice for our clients. This role directly supports our call center. You will take part in outbound calling efforts, contacting previous and potential clients to follow up, reconnect, and keep them engaged. You will also answer inbound calls, including calls for our tax preparers, and make sure every caller gets a prompt, professional response. In the office, you will welcome visitors, confirm appointments, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply!
What you need:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role
  • Additional Perks:
  • Full-time and part-time positions are available
  • Flexible Schedule Options Work that works for you!
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)401k with Company Match (eligible to participate after working the first 1,000 hours)
  • Earned Wage Access access a portion of your earned wages before payday when you need itIf you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

EntryL2

Location

Salem, OH

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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