Senior Process Design Engineer Lean Transformation

MassMutual is seeking a senior Business Process Engineer within the Continuous Improvement Team in Springfield, MA. You will design and optimize end-to-end processes across advisor, client, and employee journeys, shaping work design from discovery to steady-state improvement. You will collaborate with Operations, Technology, Product, Risk, and Compliance to ensure scalable, high-value transformations that enhance quality, speed, and resilience across the organization.