Collections Specialist

Position: Collections Specialist

Recovery Specialist (Collections)+ monthly spiff The Team uses all available methods every day to contact business owners nationwide to negotiate and recover revenue from "in house" default accounts. Recovery Specialists meet established daily call counts and email contacts as well as use the internet and other company resources to generate recovered revenue. Team Members, with Management support, negotiate terms for payment in full, lower payment plans and settlements and follow up on payments arrangements in order to ensure a positive resolution for the account. Team Members build and maintain positive, professional relationships internally as well as with clients.2+ years of experience working over the phone in a high-volume setting including but not limited to – collections, sales, customer service, customer support, etc. Prior experience in collections (ex: Skip Tracing) is a big plus Proficient in MS Office and Internet Excellent phone communication and negotiation skills; ability to overcome obstacles and focus on positive solutions. Excellent attitude, Team Player and Willingness to Learn