Warranty Coordinator

Warranty Coordinator Stadler offers a wide range of international career opportunities. Here you get the chance to expand your potential, take on meaningful responsibilities, and deliver outstanding performance within dedicated teams. We are looking for motivated individuals who want to shape the mobility of tomorrow with us. Are you ready to achieve great things with us? The Warranty Coordinator is responsible for managing and processing warranty claims, ensuring customer satisfaction, and maintaining accurate records. This role involves coordinating with internal teams, vendors, and customers to resolve warranty-related issues efficiently and professionally. Key Activities Evaluate, write, and process warranty claims and work orders. Review incoming warranty requests and verify their validity. Track parts and assess warranty coverage limits. Maintain organized documentation of warranty claims and service reports. Communicate with customers regarding warranty issues and claim to inquiries and resolve disputes related to warranty coverage. Provide technical assistance and product information when needed. Work with technicians, vendors, and suppliers to determine the cause of product malfunctions. Collaborate with engineering and accounting departments to resolve claims and authorize payments. Schedule service visits and coordinate with subcontractors or service partners. Analyze warranty reports and identify trends or recurring issues. Summarize claims and labor hour reports for management review.