PT Control-Link Central Operator

Roles and Responsibilities: Provide inbound customer support by phone Troubleshoot Control-Link customer problems Log inbound calls for reporting and billing purposes Provide daytime support to Control-Link staff Assist with monitoring and tracking existing control units Train and educate new customers in the use of Control-Link Provide customer feedback to internal Control-Link team to assist in development of processes and procedures Who is Musco: For more than 50 years, Musco has specialized in sports and large-area lighting and technology, providing innovative solutions for projects in more than 135 countries. Headquartered in Oskaloosa, Iowa, Musco has more than 2,100 team members worldwide. Musco was named an Iowa Top Workplace by The Des Moines Register (2023–2025) and a USA TODAY Top Workplace (2025–2026). Learn more at www.musco.com. Team Culture and Partnerships: At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. We have a generous benefit package created with the Team in mind. It includes varying health insurance plans, vision and dental insurance, PTO, 401k, profit sharing, and more! As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships. At Musco, we make it happen and want you to be a part of it.