PT Retail Key Holder (w/a Sense of Humor) DIA

Responsibilities: Bring the Party to the People: While your home base is DIA, you'll occasionally hit the road to represent Shinesty at local retail events, festivals, and pop-up booths. You'll be the face of the brand in the wild, bringing our signature energy to crowds across the region. Engage customers with a smile and a positive attitude. Provide technical product education by articulating the value and benefits of the material/product including key feature details and care instructions. Engage in suggestive selling and gentle upsell techniques as well as active listening when working alongside customers. Assess the customer needs to provide customized, effective purchase, return and exchange support. Consistently "Pleasure the Customer." This is a Shinesty core valuefor customers, keep it simple and always make it right to the best of our ability. Replenish the sales floor as needed and refill inventory. Communicate inventory needs to management accordingly. Maintain a clean store. This includes opening, midday, and closing responsibilities to stay in alignment with brand visual standards.