Summary:
Axonic Insurance is seeking a Compliance Manager, AML/KYC, to manage the day-to-day execution of AXI’s anti-money laundering and know your customer activities. This role combines hands-on AML/KYC expertise with people leadership to ensure timely, accurate reviews, well-supported decisions, and consistent application of compliance requirements across AXI’s annuity business. The Manager will lead analysts and/or supervisors, resolve escalated cases, and strengthen procedures, controls, and workflows as the business grows. This role partners closely with internal teams and third-party administrators to maintain effective, well-documented AML/KYC operations.
Key Responsibilities:- AML/KYC Operations
- Manage daily customer identification and verification, customer due diligence, enhanced due diligence, sanctions screening, and transaction monitoring activities.
- Oversee customer risk assessments, higher-risk customer reviews, and ongoing monitoring in accordance with AXI’s policies and procedures.
- Assign and prioritize work, monitor case aging and backlogs, and ensure reviews meet established quality and turnaround expectations.
- Review case documentation and decisions for completeness, consistency, and appropriate escalation.
Investigations & Escalations:
Lead the review and resolution of complex or escalated AML/KYC cases, including screening alerts, unusual activity, and incomplete or conflicting customer information.
Ensure investigations document relevant facts, analysis, and recommendations; escalate significant risks and unresolved concerns to Compliance leadership.
Support suspicious activity reporting, including case documentation, narrative preparation, and coordination of review and filing within applicable deadlines.
Identify recurring issues and control gaps, recommend corrective actions, and track assigned remediation through completion.
Team Leadership & Development:
Provide coaching, training, and performance management to analysts and/or supervisors, with clear expectations for quality, productivity, and accountability.
Support hiring and onboarding, strengthen investigative skills, and promote consistent application of procedures and sound judgment.
Assess workloads and team capabilities, address performance issues, and communicate staffing or training needs.
Policies, Procedures & Controls:
Maintain AML/KYC procedures, job aids, and operating guidance; implement policy and regulatory changes in daily workflows.
Perform or oversee quality reviews, identify documentation or decision-making deficiencies, and provide timely feedback and follow-up.
Support AML/KYC risk assessments, control testing, audits, and regulatory examinations by preparing records, responding to requests, and completing assigned remediation.
Identify opportunities to improve efficiency and strengthen controls through workflow changes, automation, and system enhancements; support testing and implementation.
Cross-Functional Partnership & Reporting:
Partner with Operations, Legal, Risk, Technology, Internal Audit, and other business teams to resolve AML/KYC questions and implement practical solutions.
Coordinate with third-party administrators and distribution partners to obtain required information, resolve exceptions, and reinforce AML/KYC expectations.
Prepare reporting on case volumes, aging, quality, escalations, and risk trends; communicate emerging concerns and recommended actions.
Maintain complete, accurate, and accessible records that support management oversight, audit readiness, and applicable retention requirements.
Qualifications:
Bachelor’s degree required; CAMS or a comparable AML certification preferred.5+ years of relevant compliance experience, including hands-on AML/KYC reviews, investigations, and transaction monitoring.
Experience leading, coaching, and evaluating compliance analysts or supervisors.
Strong working knowledge of applicable U.S. AML requirements, Bank Secrecy Act requirements, OFAC sanctions, customer due diligence, and suspicious activity reporting.
Insurance or annuity industry experience strongly preferred; experience working with third-party administrators or distribution partners is a plus.
Experience with AML/KYC screening, monitoring, and case management systems, quality reviews, and operational reporting.
Sound judgment, strong analytical and investigative skills, and the ability to document clear, well-supported decisions.
Strong communication and organizational skills, with the ability to manage competing priorities and work effectively across teams.
High ethical standards, discretion, and the ability to handle sensitive and confidential information.
