Telecommunications Field Technician

Install customer service drops and outlets at residential and business properties, troubleshoot signal and reception issues using electronic test equipment and diagnostic tools, and educate customers about their services and equipment. The role includes field work in varied weather and confined spaces, with company-provided training, truck, tools, and uniforms. Install customer service drops and outlets at residential and business properties. Use electronic test equipment and online diagnostic tools to troubleshoot service drops and outlets. Diagnose and repair reception performance issues from customer equipment to the first distribution amplifier. Ensure proper upstream and downstream signal levels at customer premises. Suggest service upgrades and educate customers about existing or new equipment. Work on other duties as needed to support company operations and customers. Cable service drop installation Outlet installation Electronic test equipment Online diagnostic tools Signal level testing Upstream signal measurement Downstream signal measurement Reception troubleshooting Cable equipment repair Customer equipment education Medical Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off 401k Tuition Reimbursement Valid state driver's license High school diploma or GED