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Front Desk Agent

L2

island hospitalityAustin, TXyesterday

$16.00 - $17.00

Occupations

Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksReservation and Transportation Ticket Agents and Travel Clerks

Industries

Hotels and MotelsAll Other Traveler AccommodationCasino Hotels
Job TypeFull-time, Part-time
Description: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability.
Requirements
Job Requirements:
  • Check-in/Check-out hotel guests
  • Process all payments according to established hotel requirements
  • Provide information and assistance to all guests and vendors
  • Prepares all necessary reports during each shift for the management team
Job Qualifications:
  • Highly motivated team player with strong initiative and desire for achievement
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
  • Healthcare including Medical, Dental, and Vision InsuranceHSA & FSA plans available!
  • Dependent care FSAIdentity Theft Protection Insurance Commuter benefits including transit & parking
  • Pet InsurancePTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program
  • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
  • Paid Sick and Vacation TimeFamily Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
  • Rewarding Hard Work:
  • Incentive based bonus program
  • Free room nights at our hotels and employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • Team Member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at WorkCareer Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations
Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description$16.00 - $17.00
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Apply now (opens in a new tab)

Level

EntryL2

Salary

$16.00 - $17.00

Location

Austin, TX

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels and Motels

Posted

yesterday

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