eDiscovery Project Analyst

Project Analyst At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. A Project Analyst (PA) at Epiq will serve to be the primary internal process monitor for the Client Services (CS) department. The PA will assist the Project Manager (PM) in tracking, organizing, processing, and promotion of client supplied data and workflows. The PA's duties will include serving as the primary keeper of project reporting on client projects, a daily point of contact for client requests, and queue manager of client priorities. Essential Job Responsibilities Work as the single-point of contact on daily requests from multiple parties on various matters and escalate to the Project Manager as necessary. Draft processing statements of work and Playbook(s) to be used by other departments in executing their portions of a project Obtain, examine, and prepare client data for processing Process data through Relativity Processing application Troubleshooting and routine support of Relativity Processing and Workspace(s).Utilize downtime to assist CS department in routine client requests. Interpret client needs and PM instructions in order to accurately and efficiently pass them on to other operational groups Assist in troubleshooting and resolving any client issues with delivered or hosted data Monitor and report on the progress of client projects through the multiple departments at Epiq Qualifications & Characteristics High technical aptitude with database programs, text editors and review platforms Proficient knowledge of Relativity Processing Working knowledge of Relativity including, but not limited to: Fields, Choices, Views, Layouts, RDC Import/Export, Searching, STRs, and Imaging/OCR Sets. Highly organized and able to monitor and effectively record progress of multiple processes Availability to work extended hours as needed when client project loads increase Possess excellent customer service, interpersonal and communication skills Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail Proven ability to work well in a team based environment Available to work on-call periodically through the week and occasional weekends Sitting for extended periods of time The Compensation range for this role is $55,000.00 to 65,000.00 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.