Operations Supervisor
Operations Supervisor
L4
Occupations
First-Line Supervisors of Production and Operating WorkersGeneral and Operations ManagersFirst-Line Supervisors of Material-Moving Machine and Vehicle Operators- Complete and maintain scheduling/routing on daily basis
- Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.
- Maintaining effectiveness and efficiency of route, terminal and vault operations.
- Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
- Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.
- Investigating accidents and processing required paperwork
- Developing and maintaining customer service capabilities among all operations staff.
- Responding to customer inquiries and or complaints and solving logistical issues.
- Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
- Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.
- Communication with all employees to Immediately resolve any outstanding issues and/or complaints.
- Completion of any and all additional responsibilities that are assigned by the operations Manager and/or other Management Team Members on an "as needed" basis.
- Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
- Recruiting, interviewing, testing, selecting, training and supervising operations personnel.
- Oversight and coordination of maintenance of vehicles, forklifts and other equipment.
- Emergency responses include responses to employee injuries, facility security incidents, vehicle incidents and security investigations.
- Manipulation and maintenance of route and vault data to include manual paperwork and electronic data.
- All other duties as assigned by the Operations Manager/Branch Manager.
- Vacation and Sick Time (PTO) as well as Paid Holidays
- Health & Dental Insurance
- Vision Insurance 401(k) PlanBasic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account
- Industry leading Training and Development
Level
MidL4
Location
Austin, TX
Occupation
First-Line Supervisors of Production and Operating Workers
Industry
Armored Car Services
Posted
today
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