Production Support Analyst I - Monitoring & Help Desk

ARGO is seeking a Technical Support Analyst I to join our Richardson, TX team. You will monitor EDMS production environments, respond to issues quickly, and collaborate with internal ARGO teams to resolve customer problems. The role requires strong communication, problem solving, and trace analysis skills. The position may involve documenting findings, updating EDMS reports, and providing frontline support via phone and email to customers and project teams.