Service Technician
Service Technician
L4
Occupations
Automotive Service Technicians and MechanicsInstallation, Maintenance, and Repair Workers, All OtherBus and Truck Mechanics and Diesel Engine Specialists- Tiered Pay Plan — pay rate increases based on flagged hours and certifications
- Technician Longevity Bonus Program and Monthly Hours Turned Contest
- Comprehensive benefits package: Medical, Dental, Vision, Employer-Paid Life/AD&D, and Employee Assistance Program (EAP)
- Voluntary benefits: FSA, Short- and Long-Term Disability, Critical Illness, Accident Insurance, and Legal & Identity Theft Protection 401(k) with employer match and Holiday Savings Program with employer match
- Employee discounts on vehicle purchases and service
- Paid time off and holiday pay
- Employee referral program Responsibilities:
- Receive repair orders and perform diagnostics and repairs efficiently and accurately in accordance with factory and dealership standards
- Road-test vehicles before and after repairs to verify that the customer’s concern has been fully resolved
- Notify the service advisor immediately when additional work is identified, work is unnecessary, or timelines are at risk
- Coordinate with the Parts Department to obtain required components and properly tag and retain warranty parts
- Document all work performed clearly and accurately on every repair order
- Attend factory training and review Technical Service Bulletins (TSBs) to stay current in the field
- Ensure customer vehicles are kept clean and maintain a safe, organized work area at all times Requirements:
- High School Diploma or GED required
- Michigan Mechanic Certification requiredASE certification(s) preferred; compensation is tiered based on certifications and flagged hours
- Valid driver’s license with a satisfactory Motor Vehicle Report (MVR)
- Ability to lift up to 25 pounds regularly and up to 100 pounds occasionally
- Strong diagnostic skills, attention to detail, and commitment to quality and customer satisfaction Additional Duties:
Level
MidL4
Location
Grand Rapids, MI
Occupation
Automotive Service Technicians and Mechanics
Industry
General Automotive Repair
Posted
yesterday
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