Ticket Counter/Gate Agent

Duties: • Provide superior customer service to crew members and passengers • Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc. • Resolve customer requests, questions and complaints regarding Avflight' s services or products • Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets • Perform other duties as assigned Qualifications:• High school diploma or GED • Must be 18 years or older • Hotel/hospitality/customer service experience a plus • Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products • Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching • Must pass background check, pre-employment drug test and obtain security clearance • Must have valid Driver's license Competency/Behavioral Requirements:• Must be available for holidays and weekends if needed • Experience in aviation is a plus • Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations • Must have the ability to multitask; excellent communication and organizational skills. • Be pleasant with others on the job and display a good-natured, cooperative attitude EEO/AA