Senior Customer Success Leader, Lab Automation (Hybrid)

Automata, based in the US with a hybrid work model, seeks a Senior Customer Success Manager to lead a team of Customer Success Managers and own a book of strategic accounts end to end. You will act as the bridge between customers and our internal solutions teams, shaping timelines, scope, and technical trade-offs. You will orchestrate account design, build, testing, installation and handover, while driving customer success and adoption of Automata's LINQ platform in life sciences.