HR Generalist/Office Manager

Human Resources & Payroll: Manage the full employee lifecycle, including recruiting, onboarding, benefits administration, performance management, employee relations, and offboarding. Prepare and process semi-monthly payroll through ADP and ensure accurate payroll records and reporting. Coordinate payroll adjustments such as terminations, final paychecks, leave-related pay, garnishments, and benefits deductions. Maintain HR records and support compliance with applicable employment laws and company policies. Assist leadership with employee engagement initiatives, policy updates, and HR-related projects.

Office Operations: Oversee daily office functions to ensure a productive and professional work environment. Manage office procedures, documentation, and operational processes. Support leadership with special projects, reporting, and administrative initiatives. Serve as a key point of contact for employee questions and operational support.

Vendor Management & Procurement: Coordinate relationships with office, technology, and service vendors. Support contract renewals and identify opportunities for cost savings and operational improvements. Research products, software platforms, and service providers, presenting recommendations, costs, and implementation considerations to leadership. Resolve vendor-related issues and advocate for the organization's interests when service or contract concerns arise. Monitor vendor performance and identify alternative solutions when necessary.

Team & Administrative Support: Provide guidance and oversight to administrative support staff. Help establish priorities, workflows, and service expectations across the office. Foster a collaborative, customer-service-oriented workplace culture. Support company meetings, communications, presentations, and internal initiatives.

Technology Coordination & End-User Support: Serve as the first point of contact for common technology issues and employee troubleshooting needs. Assist employees with basic software, hardware, mobile device, email, video conferencing, and connectivity issues. Coordinate with external IT providers on escalated support requests, system updates, and technology projects. Research technology solutions and make recommendations to improve efficiency and user experience. Maintain technology-related documentation and assist with user training when needed.