Call Delivery Change Leader
onemain financialWilmington, DE
Call Delivery Change Leader
L7
onemain financialWilmington, DEtoday
Occupations
Dispatchers, Except Police, Fire, and AmbulanceInformation Technology Project ManagersSoftware DevelopersIndustries
Telemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesTelephone Answering ServicesOneMain Financial in Wilmington, DE (and Evansville, IN) seeks a Call Delivery Manager to lead incidents, service requests, and change workflows across the Call Delivery and Voice Technology teams.
You will own intake, prioritization, planning, and validation with business stakeholders, develop standardized processes, and mature ServiceNow/JIRA-based workflows.
The role emphasizes transparency, accountability, and scalable shared services to balance BAU work with strategic enhancements.
Apply now
Level
ManagerL7
Location
Wilmington, DE
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today
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