General Manager

Key Responsibilities: Operational Leadership Lead day-to-day operations across warehouse/sorting facility. Ensure consistent execution of production targets, service levels, and throughput goals. Develop and implement standardized operating procedures across all operations. Drive accountability at Director, Manager, and Supervisor levels Cost-Per-Unit & Productivity Management Own and continuously improve cost-per-unit metrics Optimize labor productivity in a pay-per-unit compensation model Units processed per hour Productivity per employee Identify inefficiencies and implement corrective actions quickly Labor & Workforce Management Oversee a workforce of 500 employees in a fast-paced environment Build a performance-driven culture aligned with productivity-based compensation Ensure proper workforce planning, staffing levels, and scheduling Partner with HR on: High-volume recruitment strategies Discipline and performance management Retention and workforce stability Finance & P&L Accountability Own full operational budgets and cost control Monitor and manage: Labor costs Overtime Productivity variances Deliver continuous cost improvement initiatives tied to operational efficiency Partner with finance on forecasting and performance tracking Health, Safety & Compliance Ensure compliance alongside of a safety expert Promote a strong safety culture across all operations Reduce workplace incidents through proactive safety programs Ensure proper documentation, audits, and risk mitigation Identify opportunities to improve: Throughput Workflow design Line efficiency Implement Lean / process improvement initiatives Drive automation, where applicable, to support scale Experience10–15+ years in operations leadership Previous work for Amazon distribution is preferred Experience managing large-scale workforce (500–1,500+ employees) Strong background in: Warehouse / logistics / manufacturing / sorting environments High-volume, labor-intensive operations Technical & Leadership SkillsStrong understanding of labor productivity models (including incentive pay / piece-rate systems) Demonstrated ability to improve cost-per-unit performance Excellent leadership and team development capabilities Experience working with HR on labor relations and discipline Strong financial acumen (budgeting, cost control, P&L) Leadership Profile (What Success Looks Like) The ideal candidate will: Be highly execution-focused (not just strategic) Thrive in fast-paced, high-pressure environments Drive accountability at every level of the organization Make decisions quickly based on data and operational realities Equal Opportunity Employer| Drug Free Workplace| Must be able to work in United States Since 2003, Eclipse Advantage, a people logistics supply chain company, has helped clients improve their supply chain performance by increasing productivity, reducing labor costs, minimizing safety risks, and improving quality. Our team of employees are a critical part of our nation’s supply chain and logistics industry – assisting to move goods – from groceries to retail to ecommerce – and its’ thanks, in part, to our team, that the supply chain in North America is thriving. Eclipse has corporate offices in Cherry Hill, NJ and Melbourne, FL. Our team works in approximately 180 client sites across the United States and Canada. Visit us at www.eclipseadvantage.com to learn more about Eclipse Advantage. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.