Coordinator-Customer Service: Cardiology
mississippi baptist health systemsJonesboro, AR
Coordinator-Customer Service: Cardiology
L4
mississippi baptist health systemsJonesboro, AR9 days ago
Occupations
Medical Secretaries and Administrative AssistantsPatient RepresentativesCustomer Service RepresentativesIndustries
All Other Outpatient Care CentersOffices of Physicians (except Mental Health Specialists)General Medical and Surgical HospitalsAdmin Support Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities:
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing
customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal
comprehensive knowledge of corporate policies and procedures as they relate to clinic
telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when
out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
ExperienceMinimum Required
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required:
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Training Minimum Required Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired: Proficient with 10-key. Licensure None
Apply now
Level
MidL4
Location
Jonesboro, AR
Occupation
Medical Secretaries and Administrative Assistants
Industry
All Other Outpatient Care Centers
Posted
9 days ago
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