Equity Trading Systems Support Engineer

Responsibilities include: Supporting Equities Front Office Traders, Middle Office Users and Compliance on the trading floor Monitoring trading system and FIX network connectivity Troubleshooting real-time trading issues and investigating compliance inquiries Communicating major incidents to stakeholders Gathering requirements from traders and documenting for tracking and prioritization Providing business specification to vendor and development teams to build enhancements Sharing business workflow with support & QA team to strengthen regression test suite Maintaining knowledge base, support scripts, documentation and procedures

Qualifications: 3+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTMProficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)Familiar with Linux, SQL, JIRA & Excel Effective interpersonal skills and relationship-building skills Strong written and verbal communication skills Strong analytical and problem-solving abilities with keen attention to detail Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment Experience with scripting and automation is a plus