Logo
JobsFor employers
Get matched

Front Desk

L2

dogtopia of longwoodLongwood, FL2 days ago

$14-$15 per hour

Occupations

Receptionists and Information ClerksHotel, Motel, and Resort Desk ClerksAnimal Caretakers

Industries

Pet Care (except Veterinary) ServicesAll Other Personal ServicesPet and Pet Supplies Retailers
Job Description: Dogtopia of Longwood is looking for a reliable and compassionate Front Desk Associate to join our team. We are a small business, but we are always looking to hire great people. The ideal candidate will be a hard-working professional able to undertake a variety of tasks with attention to detail and great care for animals and people. We have flexible morning and afternoon shifts available Monday-Sunday.* Weekends and Holidays are required*Day-to-Day Responsibilities & Customer Service The Ultimate Greeter: Greet EVERYONE that walks in or out of Dogtopia with a smile, acting as an outgoing and enthusiastic ambassador for our brand. Communication Hub: Master the art of multitasking by answering incoming phone calls, responding to emails and voicemails, and assisting the lobby simultaneously in a timely, problem-solving manner.
Administrative Duties: Handle data entry, create Pet Parent charts, maintain proper record-keeping, and complete point-of-sale (POS) and cashier operations. Sales & Growth: Become knowledgeable on all pricing, services, and retail items. Confidently offer upgrades and sell additional services based on guest wants and needs. Facility & Team Management: Maintain proper door control in all rooms, and ensure the pristine cleanliness of the entranceway, lobby, and restrooms. Exceptional Experience: Speak consistently to our 3 S’s (Smile, Story, Satisfaction), communicate effectively with leadership and peers, and strive for high customer review ratings by always smiling for the cameras and ensuring a premium experience.
Requirements
Qualifications & Personal Characteristics:
  • Must love dogs! (Ability to learn dog recognition is essential).Strong customer service skills with a high degree of emotional intelligence and customer tolerance.
  • Detail-oriented, quick-thinking, and a strong multitasker who thrives in a fun, fast-paced environment.
  • Ability to work cohesively with a team in a respectful and professional manner.
  • Comfortable with upselling to enhance the pet parent experience.
  • Ability to spend up to 100% of work time standing.
  • Ability to work flexible days and hours, including holidays and weekends.
  • The Rules by which we, as DOGTOPIANS live by are:
  • We LOVE life unconditionally like a dog.
  • We STAY loyal to our pack.
  • We CHASE the absolute highest standards of safety.
  • We PLAY to our fullest potential.
  • We TREAT every day like It’s the Most Exciting Day Ever!
Core Competencies & Expectations: Consistent and timely attendance. Completion of all Dogtopia E-learning platforms.
Pay: $14-$15 per hour
Benefits:
  • Employee discount
  • Flexible schedule
  • Bring your dog to work with you!
Work Location: In person
We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s Fetch It Forward initiatives with a mission that Enables Dogs to Positively Change Our World.
Apply now
Apply now

Level

EntryL2

Salary

$14-$15 per hour

Location

Longwood, FL

Occupation

Receptionists and Information Clerks

Industry

Pet Care (except Veterinary) Services

Posted

2 days ago

To get sharper similar jobs, create your profile using the link below.

Create profile