Director of Marketing

Key Responsibilities: Develop and execute a comprehensive property marketing plan across annual, quarterly, and monthly planning cycles, aligned with revenue, trip-frequency, market-share, and overall property performance goals. Lead the strategic direction and execution of omnichannel marketing, including digital, social, print, media, public relations, promotions, community relations, giveaways, sponsorships, and other guest-facing initiatives. Develop marketing strategies that reflect the property's competitive regional market and resonate with the local guest base. Oversee loyalty program positioning, benefits, segmentation, and lifecycle communications to drive engagement, retention, and incremental visitation. Lead Player Development, including host strategy and sales programs designed to strengthen relationships with key players and drive revenue. Own performance marketing and social content strategy, leveraging data and performance metrics to continuously optimize results. Utilize property performance data and market insights to identify opportunities, measure effectiveness, and make informed marketing decisions. Ensure all promotions and marketing initiatives comply with applicable state Lottery Commission regulations, MICs, gaming regulations, and responsible-gaming standards. Serve as the company's marketing contact with the applicable state gaming commission, including coordinating approvals for marketing initiatives as required. Partner closely with the General Manager, Gaming Marketing leadership, operations, Player Development, and other cross-functional teams to align marketing strategy with overall business objectives. Help develop and execute the marketing strategy associated with the property's planned growth, build-out, transition, and future footprint. Recruit, develop, mentor, and retain a high-performing marketing team while establishing clear accountability and performance expectations. Support and develop existing marketing leadership, helping refine talent and elevate the team's strategic capabilities. Create a positive, high-energy team environment that encourages innovation, collaboration, calculated risk-taking, and continuous improvement. Perform other duties and responsibilities as determined by the General Manager and VP of Marketing.

Qualifications: 5–7+ years of progressive marketing experience, with significant experience in casino/gaming marketing strongly preferred. Experience marketing a mid-scale casino or gaming property within a competitive regional market preferred. Demonstrated experience with property-level marketing strategy and execution. Experience with a casino build-out, expansion, rebrand, transition, opening, or significant property transformation highly desirable. Strong understanding of omnichannel guest engagement, loyalty strategies, Player Development, and data-driven marketing. Experience navigating gaming regulations and regulatory approval processes. Strong understanding of property performance metrics and the ability to translate data into actionable marketing strategies. Demonstrated ability to lead cross-functional initiatives and build strong partnerships across a property. Strong communicator with the ability to respond appropriately to guest complaints, de-escalate emotionally charged situations, and maintain guest goodwill and respect. Demonstrated ability to manage multiple projects with concurrent deadlines and competing priorities. Strong people leadership skills with a track record of developing and retaining talent. High-energy, positive leadership style with the ability to inspire teams and drive change. Comfortable challenging the status quo, pivoting quickly, and taking calculated risks to grow the business. Strong understanding of regional market dynamics and the ability to develop messaging that resonates with the property's guest base. Ability to work a flexible schedule, including nights, weekends, and holidays as required. Bachelor's degree in Marketing or a related field preferred; equivalent combination of education and relevant experience will be considered. Must meet applicable state Lottery Commission licensing requirements. Must be 21+ and adhere to responsible-gaming standards.

Leadership Profile: The successful candidate will be a strategic, hands-on, and highly collaborative marketing leader who brings energy and fresh thinking to the property. They will not be satisfied simply maintaining existing programs—they will look for opportunities to improve performance, elevate the guest experience, develop their team, and position the property for future growth. This leader should be confident enough to be bold, humble enough to listen and develop others, and commercially minded enough to connect marketing decisions directly to property performance. Experience successfully navigating a competitive gaming market and leading through significant change will be particularly valuable. Why is This a Great Opportunity :The company was named one of the Best Hospitality Companies, Best Service Companies, and Best Companies to Work For.