Inside Sales Representative / Account Manager Wholesale & Retail Accounts

What You'll Do: As an Inside Sales Rep on our Gift Channel team, you'll own a dedicated territory of independent retailers. You'll manage existing accounts while actively prospecting to get True Brands products into new storefronts across the country. Drive Revenue & Grow Accounts: Conduct outbound calls and email outreach to re-engage existing retail accounts and pitch new product launches. Prospect New Business: Research, identify, and contact prospective gift shops, boutique pharmacies, and specialty retailers to expand your territory. Consultative Retail Selling: Ask the right questions to understand each shop's customer base and recommend tailored product assortments that will turn over quickly. Territory Partnering: Work alongside outside sales agencies to maximize brand reach and support growth in your designated region. Pipeline & Account Management: Keep your CRM records squeaky-clean, track outreach, enter orders accurately, and process customer requests/RMAs efficiently. Trade Show Representation: Travel occasionally to major gift and lifestyle trade shows to represent True Brands, meet retail buyers face-to-face, showcase new product lines, and drive event sales. What We're Looking ForPhone-First Energy: You genuinely enjoy picking up the phone, building rapport quickly, and turning a quick conversation into a purchase order. Sales Experience: You have experience in inside sales, account management, wholesale, retail sales, or another customer-facing sales environment. Experience working with independent retailers, gift/housewares, or consumer products is a strong plus, but not required. Grit & Goal Orientation: You are motivated by sales targets, track your metrics, and want to control your earnings through uncapped commission. Organization & Follow-Through: Ability to balance high-volume outreach, account maintenance, and quick administrative turnarounds without letting details slip. Tech Literacy: Comfort using CRM software, processing orders, and using web tools to gather prospect intelligence. Willingness to Travel: Open to occasional travel for national or regional trade shows to engage directly with your retail accounts and industry peers.

What We Offer: Competitive Comp: $55,000 $65,000 base salary + uncapped commission and extra monthly cash/prize contests. Perks & Discounts: 40% employee discount across all True Brands products (perfect for gifts!).Time Off: 15+ days accrued PTO per year, plus 9 paid holidays. Comprehensive Healthcare: Medical, Dental, Vision, Life Insurance, plus FSA options. Financial & Wellness Benefits: 401(k) with company match, gym benefits, and voluntary supplemental insurance (including pet insurance!).Work/Life Balance: Hybrid 3-day in-office schedule (TueThu in our Fremont Seattle office) with remote flexibility Mondays and Fridays.