New York Licensed Care Coordinator

Key responsibilities: Receive and document incoming calls from members regarding benefit questions, care coordination, and screening assessments Collaborate with the interdisciplinary care team to communicate member needs and monitor screenings for quality improvement Conduct outreach calls to confirm that services are in place for members requiring short-term care coordination

Required qualifications: Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Registered Medical Assistant (RMA), or relevant medical training or experience High school diploma or GED Experience in a fast-paced environment managing multiple priorities Effective verbal and written communication skills with good grammar and spelling Familiarity with medical terminology and healthcare environments is preferred