Chick- Fil- A Shift Supervisor

Chick-fil-A Shift Supervisor Dallas–Fort Worth International Airport Flexible Schedules | Competitive Pay | Medical, Dental, Vision, 401(k), and More | Open Availability At Chick-fil-A DFW Airport, the Shift Supervisor role is a leadership position responsible for overseeing both Front of House (FOH) and Back of House (BOH) operations to ensure exceptional guest experiences, operational efficiency, and team development. In this fast-paced airport environment, Shift Supervisors lead by example, support Team Members in real time, and ensure every shift reflects Chick-fil-A's commitment to excellence, speed, cleanliness, and genuine hospitality. Shift Supervisors apply the Fundamentals of Execution and the "Winning Hearts Every Day" strategy to drive consistency in food quality, service speed, and guest satisfaction while maintaining a positive and supportive team culture. This role is ideal for individuals who are strong leaders, thrive in high-volume environments, and are passionate about developing others while ensuring operational success across all areas of the restaurant. Leadership Expectations (Winning Hearts Every Day Strategy) Great FoodEnsure all food meets Chick-fil-A quality and safety standardsMonitor BOH execution across all kitchen stations (Prep, Boards, Breader, Machines, Fry, Utilities) Complete required food safety checks and walkthroughs each shift Reinforce proper procedures for food handling, preparation, and storage Ensure consistency, accuracy, and trust through high-quality product execution Clean & Safe Environment Maintain a clean, safe, and organized environment in both FOH and BOH areas Ensure compliance with all food safety, sanitation, and hygiene standardsMonitor Team Member adherence to health and safety policies Utilize LEAN processes to improve efficiency and reduce waste Maintain awareness of emergency and crisis response procedures Fast & Accurate Service Drive Speed of Service goals while maintaining accuracy in both kitchen and front counter operations Monitor order flow, ticket times, and kitchen throughput during peak periods Ensure accurate order taking, preparation, and delivery to guests Adjust staffing and station coverage to meet demand efficiently Support seamless communication between FOH and BOH teams Genuine Hospitality Model Chick-fil-A's Core 4 hospitality standards Ensure every guest interaction reflects care, respect, and attentiveness Coach Team Members on delivering exceptional guest experiences Maintain a positive, welcoming, and energetic environment across the restaurant Ensure both guests and Team Members feel valued and supported

Join our team and gain valuable kitchen experience, leadership development, and career growth opportunities while serving millions of travelers at one of the busiest airports in the world. This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind. Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.2849 PACES FERRY ROAD | OVERLOOK I, 4TH FLOOR | ATLANTA, GEORGIA 30339