Customer Support Representative (Call Center)
pridestaffFort Myers, FL
$16.00 – $17.00 / hour
Apply now (opens in a new tab)Customer Support Representative (Call Center)
L3
pridestaffFort Myers, FL14 days ago
$16.00 – $17.00 / hour
Occupations
Customer Service RepresentativesReceptionists and Information ClerksOffice Clerks, GeneralIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesTemporary Help ServicesCustomer Support Representative (Call Center)
Shift/Hours: Monday – Friday (First Shift: 8:00 AM – 5:00 PM)
Pay Range: $16.00 – $17.00 / hour Location: Fort Myers, FLResponsibilities & Requirements:
Professionally answer inbound calls from customers in a high-volume call center environment. Demonstrate deep product and service knowledge to assist customers accurately and efficiently. Listen attentively to resolve customer concerns, complaints, and billing or service inquiries. Research accurate solutions using internal databases, software, and company resources. Document call details, account updates, and customer interactions clearly in the CRM system. Strong effective written and verbal communication skills required. Strong computer skills, including fast/accurate typing and navigation across multiple screens.
Skills:
- Excellent communication skills
- Strong organizational abilities
- Proficiency in Microsoft Office and CRM softwares
- Multitasking and prioritization skills
- Professional phone etiquette
- Reliable and punctual
- Friendly, team-player attitude
- Problem-solving abilities under pressure
- Benefits of working with PrideStaff:
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability 401(k) Retirement Plan
Holiday PayCompany Overview:
Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers. Compensation / Pay Rate (Up to): $16.00 - $17.00 Per Hour
Apply now (opens in a new tab)
Level
JuniorL3
Salary
$16.00 – $17.00 / hour
Location
Fort Myers, FL
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
14 days ago
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