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Teller

L3

express employment professionals defunctHelena, MT4 days ago
Job Full Description Teller - Job Description
Position Summary: The Teller is responsible for providing exceptional member service while accurately processing financial transactions. This role serves as a primary point of contact for members, handling routine banking needs, promoting financial products and services, and ensuring compliance with policies and regulations.
Essential Duties and Responsibilities:
  • Greet members promptly and courteously, creating a positive and professional experience
  • Process a variety of financial transactions, including deposits, withdrawals, transfers, loan payments, and check cashing
  • Balance cash drawers and maintain accurate transaction records
  • Identify and respond to member needs by recommending appropriate products and services
  • Educate members on account features, digital banking tools, and available financial solutions
  • Maintain confidentiality and security of member information
  • Detect and prevent fraudulent transactions by following established procedures
  • Ensure compliance with all regulatory requirements and internal policies
  • Resolve member inquiries and concerns in a timely and professional manner
  • Assist with opening, maintaining, and closing accounts as needed
  • Support branch operations, including administrative tasks and team initiatives
Qualifications:
  • High school diploma or equivalent required
  • Previous cash handling and/or customer service experience preferred
  • Basic math skills and attention to detail
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Proficiency with computers and standard office software
  • Professional appearance and demeanor
Key Competencies:
  • Customer service excellence
  • Accuracy and attention to detail
  • Integrity and trustworthiness
  • Problem-solving skills
  • Team collaboration
  • Adaptability and flexibility
Working Conditions:
  • Primarily office or branch environment
  • Frequent standing, sitting, and use of computers
  • May require lifting of light office materials
  • Regular interaction with members and staff
Physical Requirements:
  • Ability to operate standard office equipment
  • Manual dexterity for handling cash and documents
  • Clear verbal and written communication abilities
  • Additional Notes
  • Position may require occasional overtime or weekend shifts
  • Ongoing training may be required to stay current with products, services, and regulations
  • Helena, MT 3287 821 North Last Chance Gulch Helena, MT 59601
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Level

JuniorL3

Location

Helena, MT

Occupation

Tellers

Industry

Credit Unions

Posted

4 days ago

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