Teller
express employment professionals defunctHelena, MT
Teller
L3
express employment professionals defunctHelena, MT4 days ago
Industries
Credit UnionsCommercial BankingSavings Institutions and Other Depository Credit IntermediationJob Full Description Teller - Job Description
Position Summary:
The Teller is responsible for providing exceptional member service while accurately processing financial transactions. This role serves as a primary point of contact for members, handling routine banking needs, promoting financial products and services, and ensuring compliance with policies and regulations.
Essential Duties and Responsibilities:
- Greet members promptly and courteously, creating a positive and professional experience
- Process a variety of financial transactions, including deposits, withdrawals, transfers, loan payments, and check cashing
- Balance cash drawers and maintain accurate transaction records
- Identify and respond to member needs by recommending appropriate products and services
- Educate members on account features, digital banking tools, and available financial solutions
- Maintain confidentiality and security of member information
- Detect and prevent fraudulent transactions by following established procedures
- Ensure compliance with all regulatory requirements and internal policies
- Resolve member inquiries and concerns in a timely and professional manner
- Assist with opening, maintaining, and closing accounts as needed
- Support branch operations, including administrative tasks and team initiatives
Qualifications:
- High school diploma or equivalent required
- Previous cash handling and/or customer service experience preferred
- Basic math skills and attention to detail
- Strong interpersonal and communication skills
- Ability to handle multiple tasks in a fast-paced environment
- Proficiency with computers and standard office software
- Professional appearance and demeanor
Key Competencies:
- Customer service excellence
- Accuracy and attention to detail
- Integrity and trustworthiness
- Problem-solving skills
- Team collaboration
- Adaptability and flexibility
Working Conditions:
- Primarily office or branch environment
- Frequent standing, sitting, and use of computers
- May require lifting of light office materials
- Regular interaction with members and staff
Physical Requirements:
- Ability to operate standard office equipment
- Manual dexterity for handling cash and documents
- Clear verbal and written communication abilities
- Additional Notes
- Position may require occasional overtime or weekend shifts
- Ongoing training may be required to stay current with products, services, and regulations
- Helena, MT 3287 821 North Last Chance Gulch Helena, MT 59601
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Level
JuniorL3
Location
Helena, MT
Occupation
Tellers
Industry
Credit Unions
Posted
4 days ago
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