Hybrid Customer Experience Specialist | Problem Solver

TAPCO is hiring a Customer Experience Specialist for a hybrid role in Brown Deer, WI. The position focuses on end-to-end post-order support and acts as the central contact for customers, coordinating resolution and keeping clients informed through delivery and follow-up. The role reports to the Customer Operations Manager. Candidates should have customer service experience, familiarity with CRM/ERP systems, and strong communication skills. TAPCO offers competitive benefits and room for growth.