Senior CSM, Microsegmentation - Drive Retention & Growth

Akamai Technologies in Cambridge, MA, is hiring a Senior Customer Success Manager for its Zero Trust Security team. You will protect customer assets, drive value, and manage the lifecycle from onboarding to renewal. You will act as the main technical contact, guide adoption, deliver training, and collaborate with Sales, Product, and Engineering to ensure successful deployments and renewals. A data-driven approach will guide your recommendations.