Digital Operations and Office Support - Part Time

Job Description: POSTION DETAILS & COMPANY PERKSRelaxed Work Environment for Small Company Part Time 25 hours a week Set schedule 12pm – 5pm Monday- Friday Never work weekends or main holidays Salary & Benefits$17-$20 an hourJOB DESCRIPTIONEnergic upbeat, positive person with a great personality because they will be communicating with our customers Customer Serviceo Answer the incoming telephone callso Respond to customer support emails (PCC & retail)o Review & Enter RFQs into our custom softwareo Prepare quote request for Sales Departmento Friendly calls to customers for Invoice payments & Order updateso Firm calls to customers for collectionso RMA processing Order Processingo Receive PO (confirm data matches Quote)o Print Pick Ticketo Work with other departments to ensure order accuracyo Contact customers as needed if PO requirements are not meto Create Shipping Label & Setup Carrier Pickupo Release Invoices for shipping after Payment Terms meto Enter Yellow Copies Quick Books Onlineo Create Invoiceo Collections on all overdue paymentso Record Paymentso Bank Depositso Open Mail, Write Checks, & Pay Billso Record RMA Refunds & Credits Answer the incoming telephone calls General Office duties or tasks need by management (as needed)o Start sales robots & watch for errors Non-Critical Worko Important work that needs to be done, but sometimes we don’t have enough time to do it. This non-time sensitive work should be done on slower days, but not every day.- Monthly Consignment Reports- Follow-up on open tasks or uncompleted work- Review / Update ISO work instructions & procedures- Organizing & cleaning your workspace and office space- Company Inspections & ISO audits.- Office Supplies & Tool Maintenance List- Report broken or missing office equipment- Opportunity for improvement to add or change a policy- Ask if someone else might need help with somethingJOB REQUIREMENTS & SKILLS NEEDEDCOMPUTER SKILLSComputer proficiency We use Windows software with Microsoft Office Knowledge of Quick Books Online Primary responsiblyRELIABILITYAttendance Since we are a small company, we count on our employees and expect them to be early or on-time every day. Cross Training Employees are required to be cross trained in other company positions and fill-in as needed when other employees are out of the office or possibly needing extra help for some reason. As a company team member anything could become your job if needed. PERSONALITY & COMMUNICATIONEnergetic Positive Energy We have pretty laid-back atmosphere without much direct supervision, but on busy days the whole team moves quicky and expects everyone to have the spunk to keep up. Time management abilities Should have the ability to get the job done on busy days and self-motivate yourself on what needs to be done slow days. Problem-solving skills Sometimes there is detective work to figure out problems or the steps that are needed. Strong organizational and communication skills If you need something, you need to be to have good communication skills to tell management when you are stuck, need a hand, or you made a mistake. And follow-up because sometimes management forgets and needs a reminder. Attention to detail Mistakes often cause more time delays than slowing down and double checking your work\nCompany DescriptionPC Components is a small company, but we are also one of the largest Independent Stocking Distributors of Electronic Components in the world. We are a stable small company that has been in business since 1984. We are in Seaside Park, NJ, and lucky enough to be a two-minute walk to the beach and boardwalk. Our business consists of internet sales only therefore we do not have customers come to our building. We sell various electronic components such as resistors, capacitors, diodes, connectors, and IC through phone and Internet sales therefore, we do not have customers come to our building. You DO NOT need to know about electronic components as our sales department talks to the customer about technical information. Of course, if you have electronic experience that could be helpful so make sure you tell us about it.