Type: Full-time, remote, EST business hours
Who This Role Is ForWe're looking for an experienced agency professional with a strong background in strategic account management and enterprise client relationships. The ideal candidate has experience managing complex, high-value accounts, including national brands, franchise organizations, or multi-location businesses. They have a track record of working directly with senior client stakeholders, leading cross-functional teams, and overseeing account profitability and growth. About VenveoVenveo is a creative and collaborative digital marketing agency with a global team, partnering with innovative building materials manufacturers. Our clients' audiences include builders, contractors, homeowners, architects, interior designers, and product distributors. We specialize in helping building materials manufacturers strengthen their brands, generate demand, increase product adoption, and drive measurable business growth through integrated digital marketing strategies.
The Role:
As a Senior Account Strategist (internally known as a Senior Executive Strategist), you will serve as the strategic lead and primary agency partner for a portfolio of enterprise and national-level clients within the building materials and manufacturing industries. This is a client-facing leadership position that requires a strong understanding of enterprise marketing, business development, and the complexities of managing large, multifaceted client relationships. You will work directly with senior marketing leaders and key decision-makers, developing a deep understanding of their business objectives, organizational priorities, competitive landscape, and growth initiatives. You will own the overall health, strategic direction, and growth of your client portfolio. This means going beyond managing deliverables and campaign performance to proactively identify opportunities, challenging conventional thinking, and positioning Venveo as a trusted strategic partner. At Venveo, Executive Strategists work in partnership with Project Managers (internally known as Producers) to form client-facing teams we call Duos. As the strategic lead of your Duo, you will own the overall client relationship, account strategy, and strategic direction, while partnering with your Producer, who manages day-to-day project execution, timelines, resources, and delivery. Together, you will ensure client priorities are translated into actionable plans and that our teams consistently deliver high-quality work aligned with broader business objectives. Internally, you will serve as the quarterback for your accounts, providing strategic direction to cross-functional teams, aligning resources with client priorities, and ensuring our work consistently meets the highest standards of quality and performance. The ideal candidate understands the building materials or adjacent manufacturing industries and can confidently navigate complex client relationships while balancing strategic vision, execution, profitability, and growth.
Responsibilities
Enterprise Account Leadership & Client Relationships:
Own the overall strategy, retention, satisfaction, and success of a portfolio of enterprise and national-level accounts.
Serve as the primary strategic advisor to senior client stakeholders, including VPs of Marketing, CMOs, and other key decision-makers.
Develop a deep understanding of client business objectives, product portfolios, competitive landscapes, distribution networks, and growth priorities.
Lead executive-level client meetings, quarterly business reviews, performance presentations, and strategic planning sessions.
Navigate complex client relationships, manage escalations, and proactively address challenges to strengthen long-term partnerships.
Strategic Planning & Marketing Leadership:
Lead strategic planning and develop integrated marketing strategies that align with client objectives and measurable business outcomes.
Oversee multi-channel marketing initiatives, including SEO, paid media, content marketing, marketing automation, email, social media, influencer marketing, and field marketing.
Monitor campaign performance and translate results into actionable insights and strategic recommendations.
Internal Leadership & Cross-Functional Collaboration:
Act as the strategic quarterback for assigned accounts, providing direction and accountability to cross-functional teams.
Ensure alignment between client priorities, internal resources, marketing strategy, and execution quality.
Mentor and provide strategic guidance to internal team members, elevating the quality and effectiveness of client delivery.
Account Growth, Retention & Financial Performance:
Identify and lead opportunities for account expansion, upselling, and cross-selling in partnership with Sales and agency leadership.
Own account profitability, scope management, resource allocation, and overall financial performance.
Proactively identify risks to client retention and develop strategies to strengthen long-term partnerships.
Required Skills & Qualifications:
Exemplifies emotional intelligence in verbal and written responses to client questions and concerns.
Successfully handles conflict resolution primarily on their own, with minimal supervisor feedback and direction.
Capable of independently running key client meetings and managing day-to-day client communications.
Demonstrates proper instincts and understanding of client expectations and manages those accordingly.
Successfully manages multiple digital projects on time, on budget, and with a high level of client satisfaction.
Properly plans and implements kickoff meetings and workshops with minimal supervision.
Demonstrates a keen attention to detail in project documentation, team communication, and writing.
Demonstrates the ability to manage competing priorities, anticipate project challenges, and make sound decisions independently.
Understands how to work collaboratively with the Senior Executive Strategist, translating broader account strategy and priorities into organized project plans while maintaining ownership of day-to-day project execution.
Demonstrates an understanding of the following PM styles: Waterfall, Agile, Kanban, and SCRUM, and understands how to apply these to the Venveo project process.
Preferred Experience 8+ years of experience in digital marketing, strategic account management within an agency environment.5+ years managing enterprise-level or national accounts, preferably in building materials, manufacturing, construction, or adjacent B2B industries.
Proven experience managing complex client organizations, including national brands, franchise organizations, and businesses with distributed dealer, distributor, or multi-location networks.
Experience working directly with senior marketing executives and business decision-makers.
Demonstrated success in client retention, account growth, and profitability.
Experience overseeing integrated digital marketing strategies across multiple channels.
Experience with marketing automation platforms, CRM systems, Google Analytics, PPC, SEO, and social media.
Bachelor's degree in Marketing, Business, Communications, or a related field preferred, or equivalent professional experience.