Remote SaaS Customer Success Associate Onboarding & Support

StarTex Software LLC, through its EHS Insight brand, is seeking a Customer Success Associate who will drive customer onboarding and ongoing support. You will guide customers through adoption, respond to tickets, and propose additional modules to maximize value. Strong communication and a customer-centric approach are essential. The role is fully remote with a focus on onboarding efficiency, knowledge sharing, and collaboration across teams to ensure customer outcomes and renewals in a SaaS