IT Support I

Responsibilities: Provide technical assistance for; computer hardware, software, printers/copiers. Respond to inquiries via support ticket, email, phone, or walk-up in a timely manner. Documenting all incidents and procedures via our Help Desk Ticketing system. Configure and install desktop/laptop computers, printers, phones, and necessary peripherals. Analyze, research, troubleshoot, and resolve reported incidents (software, hardware, etc.) in a logical and systematic manner. Identify and escalate issues to appropriate groups as needed. Assist in maintaining comprehensive organization of company-wide IT hardware and software assets. Create and maintain documentation and training for end-users, assisting with creation of Knowledge Base Articles (KBA’s) for IT coworkers.

Qualifications: Bachelors degree in technical field, or IT Certifications (CompTIA, Microsoft, CCNA, etc.)2+ years relevant experience working in an IT Role Strict attention to detail Strong knowledge of Microsoft cloud and on-premises based applications (Office 365 Administration, Azure, Exchange Online, Share Point, Active Directory, MDT)Basic Networking knowledge (ex: DHCP, TCP/IP, VPN, IPSEC, DNS)Basic Security Concepts (ex: Phishing, C.I.A. Triad, Firewalls)Flexibility to juggle tasks/projects, but also able to able to shift priority as the need arises Ability to operate independently, with little oversight Excellent communication skills, both written and verbal. Must be able to communicate clearly with technical and non-technical colleagues Ability to travel out of state as needed Since 1991, Weaver Consultants Group has built its reputation on three pillars: exceptional client service, strong project leadership, and smart business management. Our people are our greatest strength—driven professionals who listen, adapt, and deliver results that keep our clients coming back year after year. In an industry shaped by shifting regulations, evolving trends, and rapid innovation, we’ve thrived by embracing change and finding practical, forward-thinking solutions. If you’re looking to join a team that’s dedicated, resilient, and committed to making an impact, you’ll feel right at home here. EOE/AA/M/F/Vet/Disability#ZRWeaver Consultants Group maintains a drugfree workplace\nCompany

Description: Since 1991, Weaver Consultants Group has built its reputation on three pillars: exceptional client service, strong project leadership, and smart business management. Our people are our greatest strength—driven professionals who listen, adapt, and deliver results that keep our clients coming back year after year. In an industry shaped by shifting regulations, evolving trends, and rapid innovation, we’ve thrived by embracing change and finding practical, forward-thinking solutions. If you’re looking to join a team that’s dedicated, resilient, and committed to making an impact, you’ll feel right at home here.

Company Description: Since 1991, Weaver Consultants Group has built its reputation on three pillars: exceptional client service, strong project leadership, and smart business management. Our people are our greatest strength—driven professionals who listen, adapt, and deliver results that keep our clients coming back year after year. In an industry shaped by shifting regulations, evolving trends, and rapid innovation, we’ve thrived by embracing change and finding practical, forward-thinking solutions. If you’re looking to join a team that’s dedicated, resilient, and committed to making an impact, you’ll feel right at home here.