Nova Leap Health Corp. is hiring: Caregiver Manager – Home Care in Charleston

Location: Charleston, SC

Job Type: Full-time

Job Overview: We are on the hunt for a dynamic and passionate Caregiver Manager to join our team. In this role, you'll lead and support a team of caregivers, ensuring that they deliver exceptional care and achieve high standards. You'll be responsible for training, developing, and mentoring caregivers, coordinating their schedules, and ensuring compliance with regulatory requirements while enhancing client satisfaction. Your collaboration with our branch manager will be vital in implementing growth strategies to advance our quality of care and service delivery. If you're a motivated leader with a love for caregiving, we want to hear from you.

Key Responsibilities: Caregiver Supervision & Support:

• Orient and train new caregivers for a skilled workforce.
• Provide ongoing mentorship and training to maintain high care standards.
• Conduct performance evaluations and offer continuous feedback and coaching.
• Be a primary point of contact for caregiver support and challenge resolution.
• Scheduling & Staffing:
• Coordinate caregiver schedules to cover all shifts and ensure optimal hours.
• Manage backup care for emergencies and unavailable caregivers.
• Maintain records of caregiver assignments and shifts.
• Compliance & Quality Control:
• Ensure compliance with agency policies, and local, state, and federal regulations.
• Implement quality assurance programs for caregiver performance and client satisfaction.
• Update team on best practices and policy changes.
• Keep accurate records of caregiver communication and requests.
• Communication & Coordination:
• Liaise between caregivers and management for clear communication.
• Work with scheduling and administration for efficient operations.
• Organize regular meetings to engage caregivers.
• Handle after-hours on-call duties as needed.

Qualifications: High school diploma or equivalent.2-4 years of experience in home care or healthcare management. Strong knowledge of home care practices and healthcare regulations. Proven leadership and organizational skills. Excellent communication and interpersonal abilities. Ability to multitask and handle pressure effectively. Proficiency with scheduling software.

Benefits: Competitive salary. Health, dental, and vision insurance. Paid time off and holidays. Career growth and professional development opportunities. This job description is a general overview and may be adjusted to align with organizational needs.