Remote Senior Outreach Advocate

Key responsibilities: Serve as the main point of contact for health plan members, providing support and clarifying complex information Maintain professional relationships with medical providers and government agencies to ensure timely application processing Gather and submit necessary documentation for disability applications, managing cases proactively until benefits are securedRequired qualificationsMinimum of 2 years of experience in customer service, with a preference for backgrounds in social services or case management Fluency in both English and Spanish, with strong communication skills Detail-oriented with a goal-driven mindset, capable of managing complex cases Proficiency in Microsoft Suite and ability to navigate multiple software systems Ability to thrive in a high-volume, performance-driven environment