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I.T. Field Service Technician- Remote Work

L5

gastopsHuntsville, ALtoday

Occupations

Installation, Maintenance, and Repair Workers, All OtherElectro-Mechanical and Mechatronics Technologists and TechniciansMaintenance and Repair Workers, General

Industries

Electronic and Precision Equipment Repair and MaintenanceCommercial and Industrial Machinery and Equipment Repair and MaintenanceSearch, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing
Come Join Us! Over the last 40 years, Gastops has built a robust business which is recognized worldwide for its innovative contributions to equipment health management in the aviation, energy, marine, industrial and transportation industries. Gastops’ products and services add value throughout the life cycle of complex critical equipment from the design stage through to in-service operations and support. We design, manufacture, and support advanced equipment sensing and analysis products, including on-line oil debris sensors, torque measurement sensors, turbine blade health sensors, and at-line oil analysis systems. Come Join Us! Over the last 40 years, Gastops has built a robust business which is recognized worldwide for its innovative contributions to equipment health management in the aviation, energy, marine, industrial and transportation industries. Gastops’ products and services add value throughout the life cycle of complex critical equipment from the design stage through to in-service operations and support. We design, manufacture, and support advanced equipment sensing and analysis products, including on-line oil debris sensors, torque measurement sensors, turbine blade health sensors, and at-line oil analysis systems. Gastops USA is looking to fill an existing vacancy for a Field Service Technician. This role will conduct field and in house repairs, as well as train customers on use of equipment. This position in located in Huntsville, Alabama with some customer site visits. The Gastops USA Field Service Technician is responsible for supporting fielded equipment. Please note that this job description is not meant to be an all-inclusive statement of every duty and responsibility that will ever be required of an employee in the job.
Who You Are: Experience in analyzing and evaluating products and related performance, comprehending, analyzing complete problems, and developing solutions Experience conducting product briefings effectively with customer Experience working with established processes and procedures Ability to train, assign, and check work for other technicians Experience working with technical teams to accomplish time critical tasks/events Experience with training development and training execution
What You’ll Do: Analyze, evaluate, and test products and their related performance Troubleshoot, diagnose, and repair malfunctions to eliminate problems in minimal time Install upgrades ensuring synchronizing engineering field changes Maintain effective customer communications and relations Provide on-site and virtual training of customer personnel Support manufacturing of sub-assemblies including harness manufacturing, and 3D printer operation. Take part in continuous improvement activities including process improvement, root cause analysis, and lean engineering. Manage and resolve Tier 1 customer ticket requests on-time What You Should Bring: The ability to maintain a Secret U.S. Security Clearance High School diploma or equivalent and 2 year’s additional education in electronics repair and/or related experience. Perform a variety of maintenance and technical support on equipment, integrated systems, subsystems, and software at customer and/or field locations Troubleshoot and diagnose malfunctions and affect repair Install, operate, maintain, repair, and modify equipment Strong writing skills to report issues, and document repairs Proficiency in MS Office and Adobe Acrobat Ability to travel domestically and internationally 15% of the time What We Offer You: Gastops has built a passionate workforce with a strong and vibrant culture which has been the key to our success. We offer programs and rewards that one would expect from a highly successful, established and growing Engineering company: Competitive salary, benefits, profit share bonus program A fantastic culture, team, and energy to work with Superb work location in Huntsville, Alabama Social activities, company sponsored events and opportunities to give back to our local community Gastops is an equal opportunity employer that is committed to acquiring a skilled and diverse workforce. We encourage applications from candidates of all backgrounds, origins, ages, orientations, genders, creeds and religions. Gastops accommodates people with disabilities throughout the recruitment and selectin process. Gastops is an excellent place to work, and we look forward to meeting with you! If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.
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Level

SeniorL5

Location

Huntsville, AL

Occupation

Installation, Maintenance, and Repair Workers, All Other

Industry

Electronic and Precision Equipment Repair and Maintenance

Posted

today

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