Network Engineer
ruijie networksNew York, NY
Network Engineer
L4
ruijie networksNew York, NY2 days ago
Occupations
Network and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Network ArchitectsIndustries
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management ServicesJob Responsibilities:
1、Provide back-end technical support and assistance to system integrators, distributors, and channel partners;2、Establish and continuously improve the service process system, including technical support and RMA procedures, while ensuring the quality of service delivery; Organize and manage regular after-sales technical training sessions (including certification programs) and technical seminars to enhance the technical capabilities of partners and resellers;3、Respond promptly to support requests from channel partners and end customers, ensuring timely and effective resolution;4、Conduct POC testing and functionality validation for new products.
Requirements:
1、Minimum of 3 years of experience in sales support or enterprise networking product maintenance (from any major vendor), preferably with experience working for a system integrator or distributor;2、Strong sense of responsibility and ability to coordinate and integrate resources effectively;3、Proficient in both spoken and written English; Mandarin proficiency is a plus;4、Solid technical skills in switches, routers, wireless LANs, and network orchestration/integration;5、Possession of any of the following certifications is preferred: CCNP/CCIE, ASE/Master ASE, Aruba Certified Mobility Professional, HCNP/HCIE, JNCIP/JNCIE;6、Excellent interpersonal and communication skills, with the ability to collaborate with stakeholders at all levels.
Compensation & Benefits:
- Competitive base salary with performance-based incentives- Career growth opportunities to advance into a senior success role within a fast-growing, innovative company.- Comprehensive paid time off – 15 paid vacation days, 12 paid holidays, and sick time- Medical, dental, and vision plans for the employees. Additional note: We are proud to be an E-Verify employer, committed to maintaining a fair, legal, and transparent hiring process.
Apply now
Level
MidL4
Location
New York, NY
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
2 days ago
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