Director of VIP Member Experience & Concierge

L5

quite remarkableBeverly Hills, CA16 days ago
Quite Remarkable in Beverly Hills seeks a seasoned Member Relations Manager to define and lead the end-to-end member experience. You will shape a high-touch, personalized service model that reflects the brand’s commitment to excellence and build a dynamic concierge team. Responsibilities include onboarding, engagement, retention, lifecycle management via CRM, and setting quality benchmarks while driving ongoing improvements based on member feedback.
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Level

SeniorL5

Location

Beverly Hills, CA

Occupation

Concierges

Industry

Other Similar Organizations (except Business, Professional, Labor, and Political Organizations)

Posted

16 days ago

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Director of VIP Member Experience & Concierge at quite remarkable...