Legal Case Manager

WHAT YOU’LL DO: Engage clients regularly—providing updates, gathering information, and addressing concerns with care Conduct initial case assessments and help develop strategies for case progression Gather, organize, and verify data and documentation for every case in your caseload Initiate, follow up on, and review medical records requests pertinent to each case Maintain up-to-date case records and progress notes so case status is clear in real time Collaborate with attorneys and paralegals to understand case requirements and support legal strategies Flag stalled cases or missing information early, with the context your Lead Case Manager needs to help Handle client information and protected health information carefully and in line with firm proceduresWHAT WE’RE LOOKING FORRequiredA high school diploma or equivalent Experience in case management, legal support, or a detail-oriented, client-facing role Comfort making outbound calls and guiding people through multi-step processes Proficiency with case management software and the Microsoft Office Suite, and an ability to learn new systems quickly Strong organization and multitasking across a high-volume caseload Preferred Experience in a plaintiff-side, mass tort, or personal injury environment Familiarity with legal case management platforms such as Filevine or Lead Docket Bilingual ability, or prior high-volume client-contact experienceBENEFITS & PERKSCompetitive pay is just the start. Here’s how we look after you, your family, and your growth. Health & financial security Medical & dental premium covered for employee-only coverage Vision coverage and multiple medical plan tiers to match your life and budget Company-paid basic life and AD&D for every benefits-eligible employee Long-term disability and supplemental life coverage available Coverage that extends to spouses, registered domestic partners, and dependents Time, growth & flexibility Paid holidays, paid time off, and generous sick leaveA recognition and rewards program that makes great work visible Real coaching, regular feedback, and mentorship focused on where you’re headedA custom training platform built around your role and long-term growth Remote-first across select U.S. states, with all equipment provided plus a monthly work-from-home stipend Benefits are summarized here for recruiting purposes. Full plan details, eligibility, and current contribution amounts are provided during onboarding. HOW WE HIREA clear, respectful process — three stages, designed so you always know where you stand. Apply. Send your application for an open role — every one is reviewed by our team. Conversations. A few focused conversations — how many depends on the role — always including the hiring team and the people you’d work alongside. Offer. If it’s a fit on both sides, we move to bring you on board and set you up to succeed. The Values We Hire BySkills can be taught. These are what we look for first — in every role, at every level, on every docket. If you don’t own it, someone else will Empowerment starts with understanding Live it. Breathe it. Evolve with it. Collaboration has no boundaries Openness builds unbreakable trust Purpose drives every innovationREADY TO JOIN THE FIGHT FOR JUSTICE?Apply directly through Linked In or send your resume and a brief note to careers@eleoscm.com. Tell us about a time you kept a lot of moving pieces on track—or went the extra mile for someone who needed help.