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Experienced Dispatcher

L5

arsrescue rooterSacramento, CA7 days ago

$24.00 - $30.00 per hour

Occupations

Dispatchers, Except Police, Fire, and AmbulanceSwitchboard Operators, Including Answering ServiceProduction, Planning, and Expediting Clerks

Industries

Plumbing, Heating, and Air-Conditioning ContractorsTelemarketing Bureaus and Other Contact CentersWarm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers
Experienced Dispatcher Beutler is part of a national leader providing plumbing and HVAC products and services to our customers. We currently have an excellent opportunity for an Experienced Dispatcher to join our team.
Schedule: Availability to work a shift that falls between the hours of 7am-8pm depending on need. Overtime available, Holiday pay as well!
What We Offer: $24-30 per hour depending on experience PLUS opportunity to earn weekly and monthly SPIFFS!Comprehensive benefits package including medical, dental, vision & life insurance$5 a week medical plan option 401(k) plan with company match13 days paid PTO and 8 holidays Quality, comprehensive paid training programs Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!
Responsibilities:
  • Set and schedule technician appointments for jobs
  • Outbound dialing to ensure we fill the board
  • Ensure service technicians are dispatched efficiently
  • Answer customer calls within a busy office and enter customer data into the computer
  • Resolve and assist customers by taking incoming calls and making outbound calls
Qualifications:
  • High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education
  • Availability to work a shift that falls between the hours of 7am-8pm depending on need. Overtime available, Holiday pay as well!
  • Call Center experience
  • One or more years of experience as a dispatcher or in customer service
  • Ability to thrive in a fast-paced environment
  • A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices
  • Excellent organizational skills and the ability to coordinate multiple appointments
  • Demonstrated listening, written/verbal communication, and interpersonal skills
  • Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word
  • Knowledge of the local geographic territory
  • Must pass background check and drug screening
  • If you are interested, in joining our team, please apply today!
Apply now
Apply now

Level

SeniorL5

Salary

$24.00 - $30.00 per hour

Location

Sacramento, CA

Occupation

Dispatchers, Except Police, Fire, and Ambulance

Industry

Plumbing, Heating, and Air-Conditioning Contractors

Posted

7 days ago

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