Clinical Information System Analyst I (UH Health) - (496990 ) Job at University of Houston in Houston

MQ: "Requires a thorough understanding of both theoretical andpractical aspects of an analytical, technical or professionaldiscipline; or the basic knowledge of more than one professionaldiscipline. Knowledge of the discipline is normally obtainedthrough a formal, directly job‑related 4 year degree from a collegeor university or an equivalent in-depth specialized trainingprogram that is directly related to the type of work beingperformed. Requires a minimum of six (6) months of directlyjob-related experience. "Additional duties: Provides first-level technical support for Athena EHR, clinical applications, workstation hardware, software, printers, scanners, peripheral devices, and user accounts by troubleshooting andresolving routine issues or escalating as appropriate. Responds to, documents, tracks, and resolves incidents andservice requests using the organization's IT service management(ITSM) ticketing system in accordance with established servicelevels. Assists with user account administration, applicationconfiguration, access management, and onboarding/offboardingactivities while maintaining HIPAA and security standards. Performs routine monitoring, testing, validation, and maintenanceof clinical applications to ensure system reliability, dataintegrity, and optimal performance. Assists with report generation, data validation, workflowdocumentation, and system audits to support operational, regulatory, and quality improvement initiatives. Installs, configures, and supports standard workstation hardware, software, operating systems, and clinical peripherals whilecoordinating equipment deployment and replacement. Develops and maintains user documentation, knowledge basearticles, and training materials, and provides end-user educationon clinical systems and technology. Collaborates with clinical, operational, and technical teams tosupport system implementations, workflow improvements, applicationenhancements, and other strategic technology initiatives.- Department is willing to accept education in lieu of experience. All positions at the University of Houston-System are securitysensitive and will require a criminal history check. The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.