Automotive Service Consultant

Customer Service Requirements: Genuine desire for our customers to feel valued and cared for throughout their vehicle service Able to prioritize and manage tasks according to a set process Precise attention to detail Disciplined and self-motivated Computer proficient Service Requirements: Participate fully in required training Ability to effectively present information and communicate one-on-one and in small group situations to customers and other employees Meet dealership's standards for repair and order production Automotive knowledge and experience a plus Maintaining customer satisfaction scores at or above company standards Effectively document service concerns and advise customer on necessary and suggested services Ability to accurately estimate service order pricing Experience with Reynolds and Reynolds or other service scheduling software a plus Professional appearance and strong communications skills Must have a valid driver's license with a clean driving record High school diploma or equivalent required, associate's degree or higher preferred How We Will Provide the Foundation for Your Success: Competitive wages State-of-the-art facilities with the latest equipment Opportunities for personal and professional growth 401(k) plan with company match Medical, dental, and vision insurance Paid time-off Associate discounts on vehicle purchases, parts and service