Senior UX/UI Researcher

Job Details: Job Title: Senior UX/UI Researcher

Location: Chicago, IL (3 days onsite a week)

Contract Duration: 12 Months Responsibilities: About the RoleWe're looking for a Senior UX/UI Researcher to join our Shop Team. In this role, you'll lead research efforts that directly shape the user experience for our products. You'll work closely with designers, engineers, product owners, and leadership to define, test, and document the ideal user interface. This is a strategic position—not just executing research, but owning the UX vision and ensuring it is effectively handed off across teams.

What You'll Do: Translate research and testing findings into prioritized, actionable recommendations for UI designs. Clarify user, customer, and business needs and turn them into concepts for compelling interactions. Plan and facilitate research using the appropriate methodologies for each question. Integrate user research into product design and iterate on prototypes based on findings. Document key goals, themes, elements, and behaviors for downstream UI teams. Create shareable UX artifacts, including journey maps, storyboards, and user flows. Define and document the overall UX strategy, including UI principles and guiding concepts. Prioritize research needs and maintain a backlog aligned with the product roadmap.

What We're Looking For: 10+ years of UX research experience, preferably in corporate or B2B environments. B.S. or higher in HCI, Human Factors, Psychology, or a UX-related field, or an additional 2–3 years of relevant experience. Deep understanding of UI best practices, UI design, and graphic design theory. Proficiency in UI layout, specification, and prototyping tools. Experience managing multiple projects and deadlines. Outstanding communication, organization, and data storytelling skills. Portfolio demonstrating expertise and the ability to clearly articulate your process. Strong empathy and adaptive thinking, with the ability to listen, learn, and pivot as requirements change.

Nice to Have: Project management experience.

Work Environment: Hybrid work model with 3 days in the office.

Shift: Monday–Friday, 8:00 AM–5:00 PMCandidate must be local to Chicago and able to return full-time onsite if required. Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.